Connectivity to Hundreds of Trading Partners

Supply Chain Visibility

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Challenges and Solutions

The most important feature of any smooth-running supply chain is visibility; meaning full visibility with the capability to control the supply chain from your vantage point. A robust control tower technology solution utilizes extensive digital data in multiple ways, allowing companies to see the full supply chain picture and equipping them with tools to act immediately upon these data points.

Suppliers, brokers, carriers, and drivers are among the third parties that have a hand in your fast-moving supply chain, and they need to collaborate with the manufacturer, suppliers, DCs, retailers, and customers as products are being produced, packed, and shipped across borders.

However, in-transit visibility is complicated by today's global trading systems, which have different infrastructures, data definitions, and message formats. It can be difficult to receive and interpret status updates from numerous carriers, brokers, and freight forwarders to gain a comprehensive picture and assess performance and bottlenecks. Without this big picture, it becomes nearly impossible to implement cost-saving strategies, such as just-in-time inventory replenishment. When delivery windows are tight, even minor missteps and miscalculations can have major cost and service level consequences.


Our Supply Chain Visibility solution provides the ability to:

  • Provide multi-mode supply chain visibility functionality that connects importers and exporters with their overseas suppliers, logistics providers, brokers, and carriers
  • Build a global trading network with pre-established connectivity to thousands of trading partners
  • Enable supply chain partners to share information, distribute reports, and receive alerts on milestones that are critical to the timely delivery of goods using the network’s secure data communication services
  • Leverage an API-based integration layer to third-party providers that gather data from carriers using advanced technology to achieve greater carrier connectivity and next-generation data standardization. This level of modern connectivity includes the use of data from IoT devices to replace outdated mechanisms like EDI and/or SMC3 rate bureaus, FTP, spreadsheets, website scraping, and manual processes (phone, email, fax)


To reduce inventory carrying costs and improve supply chain efficiencies, you need accurate analytics to reduce variability and eliminate dwell time. To optimize trade lane performance, you also need accurate visibility into individual order and shipment status.

Amber Road’s multimodal logistics solution provides a range of capabilities to identify and remove inefficiencies resulting in shorter cycle times and less variability, helping companies reduce transportation costs, while improving service levels and transit times.  

Customer Testimonial: NCR Corporation

Josh Skeen, Senior Director of Global Logistics at NCR Corporation, shares his thoughts on the deep impact Amber Road has had on their business.

NCR wanted to reduce both the cost of goods sold and inventory levels in a strategic and thoughtful way. Leveraging Amber Road’s Supply Chain Visibility solution, NCR has been able to get their products in more places around the world, faster and cheaper.

Download The Evolution of Supply Chain Visibility and Total Landed Cost in the Global Supply Chain for NCR’s full success story on how they managed to get a handle on total landed costs worldwide.


Key Benefits


  • Increase supplier order fill rates and order accuracy
  • Lower safety stock inventory levels
  • Shorten inbound supply lead times and order cycle times
  • Reduce stock-outs and late customer orders
  • Increase inbound supply predictability
  • Improve exception management and proactive resolution
  • Reduce purchasing and order expediting costs
  • Reduce manually intensive processes
  • Reduce cross-border trade risks while improving supply chain responsiveness


“Once you can see the shipments moving in transit, you can predict and late shipments and adjust. NCR will see a seven-figure benefit from the implementation; it has added definite value for us.”


Director, Global Logistics Sourcing


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