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Risk and Quality Management

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Issues and Challenges

Global supply chain risks result from a variety of factors including inadequate or poor product quality testing and supplier management programs. The volatile socio-economic climate coupled with constantly changing regulatory demands from governments at all levels has created an environment where strong risk mitigation practices are not only a competitive advantage, but a critical lifeline for brand survival.

With a single supply chain disruption or tragedy having the ability to negatively impact a company’s brand reputation, it is critical for brands to have a more proactive and responsive digital global supply chain. Brand manufacturers and retailers must take measures to help ensure accountability and full supply chain transparency.

How Amber Road Can Help

Amber Road’s Risk & Quality Management solutions provide brand manufacturers and retailers the ability to accurately determine that all trading partners are in compliance with regulatory requirements and standards defined for product safety and quality that reflect the importance of the brand.

The solutions include modules for Facility Compliance, Product Testing, and QC Inspection, creating a consolidated digital platform to collaborate with suppliers, test labs and audit companies.

Through multi-enterprise integration, visibility and collaboration tools, companies can:

  • Improve global supply chain adaptability and responsiveness when dealing with supply chain vulnerabilities through management-by-exception reporting.
  • Streamline test and audit requests by utilizing connections to the major testing and auditing companies. Data integration has been accomplished with WRAP, Bureau Veritas, UL, SGS, Asia Inspection and Intertek.
  • Leverage a supply chain collaboration platform connecting over 20,000 factories, suppliers, brands and retailers providing visibility from brand to N-Tier level suppliers.


Highlighted Capabilities
Facility Compliance Protect brand equity by minimizing regulatory compliance, codes of conduct and ethical sourcing risks
Collaborate with suppliers and multiple audit companies for reduced time frames and efficient workflows
Increase enterprise-wide compliance levels through transparency and consolidated data
Track and manage all corrective action plan items to completion to reduce risk of non-compliance
Produce meaningful reports to measure compliance
Product Testing Eliminate redundant data entry through integration with internal systems for products and materials
Auto-load test templates and packages based on product and material attributes
View material tests from product through BOM linkage
Electronically share testing results and PDF reports from testing companies
Generate GCC/COC upon test approval
View all tests affecting upcoming shipments
Quality Control Inspection Generate product inspections directly from purchase order line items
Optimize inspection resources and processes with a unified system
Leverage offline and mobile capabilities to support remote facilities
Utilize iPad camera with mark-up and annotation features to capture product defects
Respond to critical and ad hoc issues with real-time communication
Hold shipments upon inspection failure

Risk and Quality Management

Effectively managing the global supply chain comes with unique risks due to poor or inadequate product testing, a consistently volatile socio-economic climate and an ever changing cycle of governmental regulations.

Amber Road’s solutions help manufacturers and retailers accurately ensure that all trading partners are in compliance with regulatory requirements, and standards for product safety, ethical sourcing of labor, health and safety and product quality.

Key Benefits


  • Lower design and production costs
  • Improve profitability and productivity
  • Reduce the risk of failures, costly fines and blocked sales
  • Protect brand equity by minimizing regulatory compliance, codes of conduct and ethical sourcing risks
  • Increase enterprise-wide compliance levels


We needed to create reliability in our global supply chain to respond to actual and potential issues and tightly collaborate with our merchants, distribution centers, and service providers.”


Vice President, Global Trade & Transportation
Global Apparel Retailer


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