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"As the world's premier measurement company, Agilent Technologies needed a truly global integrated import / export trade compliance solution to support our high volume transactions. We have rolled the solution out worldwide and are processing millions of transactions per year and have interfaces with multiple ERP systems and 1,300 users in 42 countries."

Vice President Logistics, Agilent Technologies


  • As a $5 billion technology company with 19,000 employees and operations in the Americas, Asia-Pacific, Europe, Africa and Middle East, Agilent Technologies had nine different trade management systems and suffered from poor coordination and consistent policy implementation.
  • Implemented Global Trade Management suite as a global clearance system to manage both the export and import of goods. Integrated with SAP and Oracle ERP systems to streamline over 2 million shipments per year.
  • Achieved best-in-class benchmarks for reducing percent of orders with errors and exports held at Customs - Reduced IT cost by de-commissioning nine systems - Reallocated 5+ full time employees



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