Cary, NC, October 22, 2003 -- BridgePoint, Inc., the leading provider of global, multimode supply chain visibility and exception management solutions announced today that Mohawk Home, the leading supplier of flooring for both commercial and residential applications has selected its iPlex solution for visibility, alerting and exception management services. Mohawk Home will use iPlex to monitor and control shipments originating from the Far East to their distribution centers in the United States. They will also use BridgePoint's iPlex Analytics engine to optimize trade lane and trading partner performance across their supply chain.

"Mohawk Home is committed to meeting our customers' requirements for timely delivery of our products by managing shipments across the international supply chain," says Dan Sullivan, manager of import operations at Mohawk Home. "We selected BridgePoint's iPlex because it is a proven solution that will enable us to better monitor shipments, manage exceptions, and improve actual supply chain performance."

BridgePoint's iPlex is a web solution that aggregates inventory and shipment information into a single repository. It enables companies to proactively manage inbound and outbound shipments across their supply chain. BridgePoint's iPlex will enable Mohawk Home to improve performance on three primary areas:

• Shipment tracking and management. BridgePoint's iPlex immediately improves the availability and reliability of shipment information, including location, status and estimated time of arrival (ETA). The alerting and exception management tools enable companies to make adjustments in response to shipment delays or changes in delivery requirements.
  
  
• Customer service. With the improvements in shipment information, Mohawk Home will be able to provide better service to customers through online self-help tools, direct access to shipment data, and proactive notifications of potential delays or schedule changes.
  
  
• Carrier management and reporting. iPlex Performance Management and iPlex Analytical Reporting allows users to aggregate tactical and historical data into a single resource in order to measure the actual performance of their international supply chain. It dramatically simplifies the identification of trends over time and allows customers to make better informed decisions on which carriers provide the best service under certain variables, which systems and processes are optimal, and where value still exists.
  

"We are privileged to have Mohawk Home as an iPlex customer," said Peter Sola, vice president of commercial services for BridgePoint. "Mohawk Home has clearly established their vision for superior customer service and supply chain performance. We look forward to working in concert with them to achieve these goals."

About BridgePoint
BridgePoint, a division of CSX Corporation, is headquartered in the Research Triangle Community of North Carolina's Raleigh/Durham area. Their logistics networking solutions enable clients to reduce inventory and improve cycle times. The solution suite includes their proven logistics network with data integration and applications for product and order visibility, alerts and exception management, carrier contracting and others that offer immediate value measured in operational improvements and tangible financial results.

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