EAST RUTHERFORD, NJ, September 30, 2009 -- Management Dynamics, a leading provider of Global Trade Management (GTM) solutions, today announced that DecisionOne, a leading provider of technology support services, implemented its Export On-Demand solution, a complete export compliance solution targeted to the needs of small- and medium-sized exporters. Available on-demand without any hardware or software required, the solution has enabled DecisionOne to improve its export productivity by 50 percent without increasing staff.

With 1,500 export orders per year, DecisionOne required a simple to use, flexible compliance solution that could easily support expanding volumes for oversees repair, returns and replacement parts and deploy quickly without costly software or hardware. Available on a flexible, on-demand architecture, Management Dynamics’ Export On-Demand addressed the company’s needs with product classification, restricted party screening and document generation capabilities, enabling multiple functions to be performed simultaneously and release shipments to carriers more efficiently.

“We needed an efficient way to maintain our export compliance and streamline export processes all with the ability to quickly scale to support our Logistics and Repair business,” said Dan Harkins, Vice President of Supply Chain, at DecisionOne. “Our existing system was outdated, cumbersome and required a costly upgrade. Management Dynamics offered an easy-to-use, cost-effective solution that automates our export shipments and ensures compliance with all export regulations.”

Management Dynamics’ Export On-Demand solution helps a company to establish an export compliance program with the know-how developed from Management Dynamics’ experience automating compliance for some of the world’s largest exporters. This foundation allows compliance teams to manage key aspects of trade compliance with the Export Administration Regulations (EAR), as recommended by the Bureau of Industry & Security (BIS), for the small- or medium-sized business by centralizing product compliance data, screening trade parties and generating all required documentation for cross-border transactions.

As a result of Management Dynamics’ Export On-Demand solution, DecisionOne has realized the following benefits:
 

• Powerful Export Compliance Program - With complete process automation and access to the industry’s most comprehensive Global Trade Content, DecisionOne is effectively managing export compliance, mitigating the risk of potential fines or loss of export privileges.
  
  
• Enhanced Productivity - A comprehensive product master, workflow tools, and screening engines have enabled DecisionOne to improve export productivity by 50 percent without additional staff.
   
• Established Central Control - State-of-the-art dashboard views and workflow tools help organize the compliance process and coordinate key processes with other business groups.
   
• Improved Compliance Operations - Ability to collect, monitor and analyze key compliance metrics for ongoing performance review of its operations.

"Small- and medium-sized companies that are growing internationally are shifting from viewing compliance as a tactical issue to implementing more strategic risk management programs and technologies that generate real cost savings," said Jim Preuninger, CEO of Management Dynamics. "With our on-demand solution, DecisionOne was able to rapidly implement and improve team productivity while strengthening their compliance program to better support accelerating international sales."

About DecisionOne
DecisionOne is a premier partner to hardware OEMs and IT Service Providers, delivering reliable, low-cost maintenance and support solutions. We leverage our comprehensive North American service footprint along with best-practice frameworks and methodologies to support data centers, desktop/notebook environments, networks, printers, and specialized equipment. We excel in complex and demanding environments by tailoring our onsite, remote, and logistics services to create positive business and operating results. Learn more about DecisionOne and our 50 years of experience in IT services by visiting us on the web at www.decisionone.com.