Effective: July 1, 2014
|We self-certify compliance with:|
Our Commitment to Privacy
Amber Road, Inc. ("Amber Road") recognizes and respects the importance of individual privacy and values the confidence of its customers. The globalization of business in this increasing electronic economy makes the collection of personal information of individuals a necessity. It is our goal to balance the benefits of e-commerce with the preservation of individual privacy rights.
Collecting Your Information
Generally, you may browse this Website without being required to provide us any of your personally identifiable information. However, in some circumstances, we may request that you provide personally identifiable information. Although your response to such a request is completely voluntary, there are times when you may be required to provide personally identifiable information to us, such as when you access items in our resource library and when you request product demos from us. These functions may not be available to individuals who elect not to provide the information requested.
Use of Your Information
Amber Road may use the personally identifiable information it collects from you during the course of your use of the Website for a variety of business and marketing purposes including (1) responding to requests for product(s) or product information, (2) processing orders, (3) conducting transactions, (4) for record-keeping and archival purposes pursuant to applicable law, (5) promoting Website development, (6) customer service purposes, and (7) to contact and correspond with you for marketing and other business purposes.
Disclosure of Your Information
Amber Road may share and disclose your personally identifiable information with its (1) business partners, (2) affiliates, (3) subsidiaries, (4) legal representatives, (5) sales agents, (6) independent contractors, and (7) third-party vendors and suppliers for Amber Road's business purposes described above.
Amber Road reserves the right to share your personally identifiable information to respond to duly authorized information request of governmental authorities or where required by law. We may also provide your personally identifiable information to a third party in connection with the sale, assignment, or other transfer of the business of the Website.
Collecting Your Information Through Cookies
Third Party Websites
US-EU & US-Swiss Safe Harbors
With respect to personally identifiable information provided by individuals located in the European Union countries and Switzerland, Amber Road adheres to a self-regulatory program that is designed to comply with the safe harbor privacy principles of notice, choice, onward transfer, security, data integrity, access, and enforcement as set forth by the U.S. Department of Commerce in the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks. For more information about the Safe Harbor Program, and to view Amber Road's certification, please visit http://www.export.gov/safeharbor/.
You should first contact us with any complaint regarding our receipt or handling of your personally identifiable information (our contact information is set forth above). If we are unable to resolve your dispute in a mutually satisfactory manner, the dispute shall be submitted to the American Arbitration Association's international division, the International Centre for Dispute Resolution ("AAA/ICDR") for arbitration, pursuant to the AAA/ICDR U.S.-E.U & U.S.-Swiss Safe Harbor Administrative Procedures.
Your dispute may be filed on-line utilizing the AAA WebFile at https://apps.adr.org/webfile/. You may also file by mail or fax, by completing the appropriate form(s) and forwarding them to AAA/ICDR Case Filing Services. AAA/ICDR Case Filing Services may be contacted as follows:
International Centre for Dispute Resolution
A Division of the American Arbitration Association
Case Filing Services
1101 Laurel Oak Road, Suite 100
Voorhees, NJ 08043
Toll free number in the US 877-495-4185
Fax number 877-304-8457
Fax number outside the US: 212-484-4178
Email box: firstname.lastname@example.org